U.S. Airways is not buying any of that “friendly skies” nonsense. They’ve told a woman with stage-4, terminal cancer she can’t get a refund on non-refundable tickets she purchased for herself and family.
According to the WUSA-TV report below, the woman and her family purchased tickets for a dream trip to Belize. But now she’ll be in chemo therapy trying to extend her life. A spokesperson for U.S. Airways initially offered a voucher so that the woman could use her ticket “at another time.” Somehow, we don’t think they have flights to and from where she is going.
The reporter handling the story relates a late breaking update that the airline essentially said if the woman dies they’ll let her bequeath her ticket to another family member.
The tickets involved cost $4200. But the airline has managed to buy hundreds of thousands of dollars of bad publicity with their slavish insistence on sticking to policy.
What were they thinking? If they give in to this woman — soon everyone will be trying to get terminal cancer to avoid flying with them?
The Cain camp had some inkling that this was coming and the candidate rushed onto CNN this afternoon to preempt the allegation by essentially saying: “Something is coming, don’t know what it is — but it isn’t true.” Getting ahead of a bad news story can be a wise move — IF you have a solid and coherent defense. That doesn’t seem to be the case here. Cain’s discussion with Wolf Blitzer can be seen in part, below.
To make matters worse, at about the same time Cain was on the air describing what he knew about the accuser and assuring Blitzer that he did not have a sexual relationship with that woman, Ms. White — his lawyer, Lin Wood, was issuing a written statement saying that Cain had no obligation to talk about consensual affairs and would not do so. And while Wood didn’t directly say so, his statement implies that Ms. White’s claims might be true, but it is none of your damn business. Here is his statement:
“Mr. Cain has been informed today that your television station plans to broadcast a story this evening in which a female will make an accusation that she engaged in a 13-year long physical relationship with Mr. Cain. This is not an accusation of harassment in the workplace – this is not an accusation of an assault – which are subject matters of legitimate inquiry to a political candidate.
Rather, this appears to be an accusation of private, alleged consensual conduct between adults – a subject matter which is not a proper subject of inquiry by the media or the public. No individual, whether a private citizen, a candidate for public office or a public official, should be questioned about his or her private sexual life. The public’s right to know and the media’s right to report has boundaries and most certainly those boundaries end outside of one’s bedroom door.
Mr. Cain has alerted his wife to this new accusation and discussed it with her. He has no obligation to discuss these types of accusations publicly with the media and he will not do so even if his principled position is viewed unfavorably by members of the media.”
Huh? Do these guys talk to each other?
It looks like in media relations — as in other relations — Cain want to have things both ways.
When you are in a hole this deep, you need to stop digging. What little credibility Cain had is now shot. He went on TV minimizing the significance of his relationship without knowing that within hours the woman he called “just a friend” would be showing cell phone and text records detailing hundreds of contacts and telling a much more believable story.
Badly played, Mr. Cain. Your next TV appearance might be to declare you are leaving the campaign to spend more time with your family.
Sometimes you just have to put your foot down. And sometimes you need to keep your mouth shut.
Professional athletes give us fodder for our blog daily. Yesterday, Ndamukong Suh, a defensive tackle for the Detroit Lions, gave us the perfect example of our rule: When what you have done is so egregious, so out of bounds — just say you are profoundly sorry and make an exit.
Suh, already discredited as being one of the dirtiest players in football, was thrown out of a game for stomping on a Green Bay Packer who was on the ground.
Maybe there was no aggression in his heart…but there seemed quite a bit in his foot.
Update: Apparently the Detroit Lions agree with us. According to press reports the situation continues to bubble and Suh is likely to face a large fine and suspension. Perhaps this led the Lions to issue a statement condemning their tackle’s footwork and issuing a statement on his behalf in which he reverses field and calls his own actions “unacceptable.”